Preorder items ship after their given release date.
Orders cannot be modified or cancelled once they have been submitted. However, unwanted items can be returned for a refund once received. For more return information, please refer to our return policy below.
Cuddles by Goochie Goo Garbs, LLC is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country.
If you're missing items or shipments or if you have any concerns about the products you received, contact us within (7) days of the delivery date.
Please make certain to ship to a secure location as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.
When you order an item at goochiegoo.com, the purchase is pursuant to a shipment contract. That means once we deliver your purchase to the shipping company, the risk of loss and title of your purchase passes to you.
Cuddles by Goochie Goo Garbs, LLC reserves the right to cancel orders for any reason at any time and in our sole discretion. These can include fraud prevention, orders connected with a previous credit card dispute, or inventory errors.